We are strongly committed to protecting the privacy of your personal information. The policies below are applicable to www.MIAMuseum.ca, a website produced and maintained by MIA Museum. We have established this security and privacy policy to let you know the kinds of personal information we may gather during your visit to the website, why we gather this information, what we use it for, why we might disclose it and how you can manage it.

Please be advised that the practices described in this privacy policy apply only to information gathered through this website and do not necessarily reflect our practices with respect to information gathered off-line.

By visiting our website, you are accepting the practices described in our privacy policy. If you do not agree to the terms of this privacy policy, please do not use the website. We reserve the right to modify or amend the terms of our privacy policy from time to time without notice. Your continued use of our website and our affiliate sites following the posting of changes to these terms will mean you accept those changes.

If you have any questions about this privacy policy or don’t see your concerns addressed here, you should contact us by email at This e-mail address is being protected from spambots, you need JavaScript enabled to view it

What Information About Me Does the MIA Museum Collect and Store?

MIA Museum adheres to the highest standards of ethical practices in all of our operations and is dedicated to protecting the privacy of all visitors to our website. One of the basic principles we've followed in designing this website is that we ask for only the information we need to provide the service you've requested. As a result, what information we collect and store depends almost entirely on how you choose to make use of our website and our services.

Personal Information

We collect and store information that you enter into this website. For example, when you join the museum, make a donation or purchase online tickets, we collect and store some or all of the following information that you provide: name, billing address, email address, telephone number, credit card number and credit card expiration date. This information is used to provide the products and services that you have ordered or requested, to process orders, to send order and donation confirmations, and to provide customer service. Registration may also be required and personal information may also be collected in certain portions of the website in which you specifically and knowingly provide such information, e.g. community postings (such as chat or bulletin boards), suggestions, or customer service requests. Some of this information also may be used to contact you about sales, special offers and new site features, unless you have opted not to receive promotional communications in connection with this website.

Anonymous Information: Traffic Data

Through your use of the website, we may also gather certain information that does not identify you individually (“Anonymous Information”). Generally, this information is collected through "traffic data" and may involve the use of "Cookies," "IP addresses" or other numeric codes used to identify a computer. We collect and store certain other information automatically whenever you interact with this website. For example, we collect your IP address, browser information and reference site domain name every time you visit this website. We also collect information regarding user traffic patterns and site usage. This information is used to analyze and improve this website and to provide our users with a fulfilling experience.

Use of Cookies

Like many websites, we use “cookies,” which are files stored on your computer’s hard drive by your browser. Cookies help us to identify members and to optimize their experience. We need browser cookies to be enabled for certain areas of the website. For example, we use cookies in educational interactions (e.g. to track your progress in the game) and Museum slide shows (e.g. to track your progress in the slide show). Cookies in and of themselves do not personally identify users, although they do identify a user's computer. Our website never uses cookies to retrieve information from your computer that was not originally sent in a cookie. Most browsers accept cookies automatically but allow you to disable them. We recommend that you leave cookies “turned on” so that we can offer you a better experience on this website.

Email Communication

We provide free monthly e-news to keep you up-to-date on MIA Museum programs and events. We do not sell, rent or share your email information with anyone. You can subscribe and unsubscribe to receive this information at anytime.

Surveys

We may time to time deploy surveys online and on location (in order to get information) to help us understand our audience. You may decide whether or not you want to answer our survey questions. No personal information from these surveys is disclosed to third party organizations. We do compile the (survey question) results and may publish them or share them with other parties.

How Is My Information Used?

Our privacy policy is simple: except as disclosed below, we don't sell, barter, give away or rent your personal information to any organization outside of MIA Museum.

Use of Mailing Lists and Membership Information

MIA email and mailing lists are used primarily to send notices about MIA activities. We do not sell, rent or share our contact information with commercial businesses. Occasionally, we trade our membership mailing lists with parent MIA Museum. We may also use this list for our annual contribution drive.

Customer Service and Feedback

We may use your personal information to fulfill orders, provide customer service, track your compliance with the website’s rules and regulations, or for editorial and feedback purposes (to the extent that is explained when you provide the information).

Use of Anonymous Information

We use anonymous information to help us determine how people use parts of the website and who our readers are so we can improve our website and ensure that it is as appealing as we can make it for as many people as possible. We also use anonymous information to provide statistical "ratings" information in aggregated form to our partners and other third parties about how our users collectively use the website. We may also use or share anonymous information (or other information, other than personal information) in any other manner that we deem appropriate or necessary.

Third-party Agents

We occasionally have third-party agents, subsidiaries, affiliates and partners that perform functions on our behalf, such as email sign-up and distribution, marketing, analytics, credit card processing, providing customer service, fraud protection, etc. These entities have access to the personal information needed to perform their functions and are contractually obligated to maintain the confidentiality and security of that personal information. They are restricted from using, selling, distributing or altering this data in any way other than to provide the requested services to the website.

Use of credit cards

We do not keep or store any credit card information on our database. This function is provided by PayPal and InternetSecure.

Emergency Situations

We may also use or disclose personal information if required to do so by law or in the good-faith belief that such action is necessary to (a) conform to applicable law or comply with legal process served on us or the website; (b) protect and defend our rights or property, the website or our users; and (c) act under emergency circumstances to protect the personal safety of us, our affiliates, agents, the users of the website or the public.

What Steps Are Taken to Keep Personal Information Secure?

The security of all personal information associated with you is of utmost concern to us. We exercise great care in providing secure transmission of your information from your computer to our servers. personal information collected by our websites is stored in secure operating environments that are not available to the public. In all instances, such as in the case of credit card numbers and all online purchases, the personal credit card information is encrypted before you conduct your transaction provided by PayPal and InternetSecure. Only those employees who need access to your personal information in order to do their jobs are allowed access.

To protect the security of your information during transmission, we use the following companies PayPal and InternetSecure which will use Secure Sockets Layer (SSL) software, which encrypts the information you input. Most browsers will give a visual indication of when your connection is secure. For example, Internet Explorer will show a lock icon in the lower right of the browser window.

While we make reasonable efforts to safeguard your personal information once we receive it, no transmission of data over the Internet or any other public network can be guaranteed to be 100% secure. As a result, we cannot ensure or warrant the security of any information you transmit to us or information we transmit to you from our website, and you do so at your own risk..

Governing Law/Assignment

Policy Changes

Contact

Direct all questions regarding this statement to:

Information Manager
MIA Museum
207 Queen’s Quay West
Toronto, M5J 1A7
Canada
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